Jobid=A.0.056
This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
Summary
The Customer Service Representative is responsible for the daily execution of the day to day activities in the customer service department for the B2B market. This responsibility includes customer maintenance (new & existing), timely delivery of products to our hospitals and wholesalers. Timely order & return processing, answering customer calls in a timely & professional manner, daily guidance of released backorders and supporting continuous improvement efforts in general. In this critical role, the CS Representative needs to collaborate to all relevant stakeholders such as Planning/ Warehousing/ Sales and Customers BeNeLux to create a very reliable and consistent great customer experience every single day. This position will provide support to B2B customers in the Benelux region.
Essential Duties and Responsibilities
Qualifications
